1. Refund Eligibility

We offer a 7-day money-back guarantee for most of our courses. If you are not satisfied with the course content, you can request a full refund within 7 days of your purchase.

2. How to Request a Refund

To request a refund, please email us at info@skillzen.com with your order details and the reason for your request. We will process your request within 5-7 business days.

3. Exceptions

Refunds are not available if:

• You have completed more than 25% of the course content.
• You have downloaded a significant portion of the course materials.
• The refund request is made after the 7-day guarantee period.

4. Non-Refundable Items

Some items, such as digital downloads, live workshops (once attended), and certain promotional offers, may be non-refundable. This will be clearly stated at the time of purchase.

5. Processing Refunds

Once approved, your refund will be processed through the original method of payment. Please note that it may take some time for your bank or payment provider to reflect the transaction.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at info@skillzen.com.